Frequently Asked Questions
Frequently Asked Questions
Do you have a refund?
Yes, you can return it within 14 business days.
How do I make a return?
(We do not have a return button in the order section) You can create a return request from the "easy return" option in the help section at the bottom of our website.
Who pays for the return fee?
The return fee is paid by the seller.
Do you have payment at the door?
Yes, you can now shop with the cash on delivery option. You can securely pay when you receive your order.
When will my order be shipped?
Your order will be shipped within 1-2 business days.
Do you have a store?
Our store is for wholesale shopping only, retail orders are only placed online.
When will my refund be deposited into my account?
Your refund will be made the day your return package reaches us, and your refund will be reflected in your account within 1-3 business days, depending on your bank.
Product stocks…
If the product arrives, "our stocks will be renewed soon", if the product does not arrive, "unfortunately, the stock will not be renewed"